The controller of personal data is IN CATERING s.r.o.

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You can send any questions regarding the processing of personal data to the following contacts:

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Address: Libocká 10/64, 162 00 Prague 6

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E-mail: info@incatering.cz

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Phone: +420 220 560 494

Our company will process your personal data when conducting business transactions between you and Our Company, if you visit our website, social networks or applications or in other contact with us.

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A. Answers to your questions

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If you contact us, we will use your personal data in order to respond to and respond to your questions, enquiries and, in other cases, our contact.

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For this purpose:

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we process your personal data on the basis of your consent if you provide us with your personal data.

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We process your name, contact details, your correspondence with us, your inquiries, and any other personal data that is necessary to answer your questions.

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B. Developing and improving products or services

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We process your personal data in order to evaluate, analyze and improve our products and (customer) services. We use your personal data to analyze customer behavior and make appropriate adjustments to our products and services.

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When you use our websites, social media profiles or applications, or enter or search for data through these websites or applications, we also process your personal data for the purpose of compiling analytical reports. We use your personal data to analyze customer behavior, to make appropriate adjustments to our products and services in order to improve them. This means that we analyse how often you read our newsletters, how often you visit our websites and apps, which pages you click on and what products and services you purchase through our websites and apps. In order to supplement our database used for the above purposes, we may obtain additional data from public sources.

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For this purpose:

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We process your data on the basis of our legitimate interest in order to improve our products and services.

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We process your contact data, such as your address and email address, personal data such as your name and date of birth, payment and credibility information and correspondence with Our Company.

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In addition, we process personal data that you have entered through our website or that have been generated when you use our website, and technical data from your device, such as its IP address, the pages you have visited on our website, information about which pages you click and which pages you browse, and the length of your visit to our website, if you agree to the Cookies policy.

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If you choose to participate in our questionnaires, surveys, we may ask you to provide us with your personal information, such as your address, email address, your name. For these purposes, we may also use personal data that you have provided to us in the context of a survey.

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C. Evaluation and acceptance of a customer, supplier or business partner

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If you contact us, we will process your personal data for the purpose of confirming and verifying your identity, as well as for the purpose of evaluating and verifying the possibility of further cooperation. Our company will further process your personal data for administrative purposes, such as checking and comparing with records available in public registers of state and supervisory authorities.

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For this purpose:

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We process personal data because it is necessary for the conclusion of a contract between you and Our company — it is not possible to conclude a contract without obtaining the required information from you.

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We process your contact data such as your address and email address, personal data such as your name and date of birth, company, payment and credit information and details of your correspondence with Our Company.

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D. Conclusion and performance of the contract

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If you have purchased a product or service from us as a customer or if you cooperate with us as suppliers or business partners, we process your personal data for administrative purposes such as sending invoices and making payments. We also use your personal data to deliver, receive and administer our or your products and services. Our company will process your personal data for the purpose of further performance of our contract, including the provision of customer services. If you request access to the premises of Our Company, we process your personal data for control purposes.

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For this purpose:

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We process personal data because it is necessary for the conclusion of a contract between you and our company.

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We process your contact data such as your address and email address, personal data such as your name and date of birth, company, payment and credit information and details of your correspondence with Our Company.

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E. Relationship Management and Marketing

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We use the information stored in our customer database in order to send you suitable offers and newsletters, as well as to provide customer service and to send you news, updates and offers. We also use your personal data for the purpose of developing, conducting and analyzing marketing surveys and marketing strategies.

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For this purpose:

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When sending newsletters and/or marketing and other mutual communications, we process your personal data on the basis of your consent. In addition, we process personal data on the basis of our legitimate interest in order to improve our marketing strategy.

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We process your contact data, such as your address and email address, personal data such as your name, contact preferences, payment information, order history, completed orders history and correspondence with Our Company.

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F. Business activities and internal management

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We process your personal data in the implementation and organization of our business activities. This includes general management, order management and management of our assets. Our company also processes your personal data for internal management purposes. We conduct audits, investigations, business audits, and manage and use directories of customers, suppliers and business partners. Furthermore, we process your personal data for the purposes of financial administration and accounting, archiving and insurance, legal and business consultations and for dispute resolution. Our company is audited and we are required by law to share this data with a third party — an auditing company.

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For this purpose:

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We process personal data on the basis of our legitimate interest in order to maintain and develop our business activities.

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We process your contact data, such as your address and e-mail address, personal data such as your name, payment information, order and payment history, correspondence with Our Company and data generated during the performance of the contract concluded between you and Our Company.

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G. Organizational analysis and development, reports for management, acquisitions and sales

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In our company, we process your personal data in order to be able to prepare and present reports and analyses. We use aggregated/anonymised personal data to compile reports for the management of Our Company and to analyze our business activities. We conduct surveys among customers, suppliers and business partners to learn more about your opinions in preparation of our reports for the management of Our Company. We also process your personal data for the purposes of reporting to our management in connection with mergers, acquisitions and sales, in order to carry out these transactions.

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For this purpose:

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We process personal data on the basis of our legitimate interest in order to maintain and develop our business activities.

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We process your contact data such as your address and email address, personal data such as your name and date of birth, order and payment history, correspondence with Our Company and information that you have provided to us as part of our surveys.

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H. Use of our websites or applications

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If you use our website, we process technical data so that you can use the functions of our website and to enable our website administrators to manage and improve the functioning of the website.

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For this purpose:

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We process personal data on the basis of our legitimate interest in creating and making available technically well-functioning websites, and improving the functionality of our website.

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We process personal data that you have entered through the website or that have been generated when you use the website of Our Company, and technical data from your device, such as its IP address, the Internet search engine you use, the pages you have visited on our website, information about which pages you click and which pages you browse, and the length of your visit to our website — we process these data in accordance with the Cookies Policy.

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I. Enabling your contact with us

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Our company is active on social media platforms such as LinkedIn, Instagram, Facebook, YouTube and TikTok. If you contact our company through social media, we process your personal data in order to answer your questions and respond to your messages.

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For this purpose:

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We process personal data on the basis of our legitimate interest in order to respond appropriately to your queries and to refer you to our social media pages.

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We process the communication channels you have chosen to use to communicate with us and the personal data you have provided to Our Company. This includes your (user) name, address, email address and personal data that you have provided in your message. In addition, when you use links to third-party websites or applications, the relevant third party may also store cookies on your device.

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J. Monitoring and control

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We monitor our processes to verify compliance with our guidelines, regulations and code of ethics. In the course of monitoring activities, we may gain access to and familiarize ourselves with your personal data.

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For this purpose:

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We may process your personal information based on our legitimate interest in monitoring our internal processes and complying with laws and codes of ethics.

We may gain access to personal information that is stored in our systems and may be reviewed for compliance checks. Personal data that we will have access to and which will be controlled will not be retained for compliance checks, except where we will need it for further investigation of possible non-compliance.

We do not store your personal data for this purpose unless it is related to a possible breach. In this case, we will retain your relevant personal data until the relevant investigation or proceeding has been completed.

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K. Protection of health, safety and integrity

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In Our company, we value your health, protection, safety and integrity. We process your personal data to ensure the protection of our employees, customers, suppliers and business partners. For this reason, we verify your permission to access our premises and may carry out verification of your personal data, with records available in public registers of state and supervisory authorities. We also process your personal data to ensure the protection of the assets of Our company and our employees and customers.

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For this purpose:

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We may process your personal information based on our legitimate interest in monitoring our internal processes and complying with the law.

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We process your contact data, such as your address and e-mail address, personal data such as your name and date of birth, the history of orders and payments, and the history of your visits to our premises.

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L. Compliance

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In some cases, we process your personal data in order to comply with laws and other legal regulations, e.g. to fulfill tax obligations and legal obligations related to business activities. In cases stipulated by applicable laws and other regulations, we may be required to disclose your personal data to administrative or supervisory authorities.

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For this purpose:

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We process your personal data to ensure compliance with applicable legislation.

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We process your contact data, such as your address and email address, personal data such as your name and date of birth, history of orders and payments, details of VAT and other taxes.

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M. Participation in promotional and other events

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We send you information about promotions and invitations to participate in various activities. If you choose to participate in any of these activities, we need your personal data to be able to organize those activities. In addition, if you participate in any of these activities, we need your personal data to evaluate the promotion or other event in question.

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For this purpose:

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We process your personal data on the basis of your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on your consent prior to its withdrawal.

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We process your name, address, email address and records of the relevant event.

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In general, our company will retain the data of the business partner only for the period required for the relevant business purpose, to the extent reasonably necessary to comply with the requirements of applicable law. Immediately after the expiration of the relevant data retention period, the data will be:

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a. Safely erased or destroyed,

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b. Anonymized,

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c. Transmitted to the archive (unless prohibited by law or a valid shredding plan).

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A) Access to your personal data within Our Company

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Your personal data may be transferred between the owners of Our Company. We transfer your information for administrative purposes and so that we have a complete overview of your contracts. We may also transfer your data in order to offer you a complete package of services and products. Employees of Our Company are entitled to access personal data only to the extent necessary for the specified purposes and for the performance of their work duties.

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B) Third party access to your personal data

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If this is necessary for the provision of our company's products and services, the following third parties may also have access to your personal data: banks, insurance companies, audit firms, IT suppliers, accountants, consultants and other entities that may process your data to the extent necessary to ensure the activities of Our Company. If a third party gains access to your personal data, our company will take contractual, technical and organisational measures to ensure that your personal data is processed only to the extent that such processing is necessary. Third parties will process your personal data exclusively in accordance with the applicable legislation. If personal data is transferred to a third party in a country that does not provide an adequate level of personal data protection, we will take measures to ensure adequate protection of your personal data, e.g. by negotiating EU standard contractual terms and conditions with those third parties. In other cases, your personal data will only be transferred to third parties if required by applicable law.

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